The Process

Getting your sound files/recordings to us at Totally Typing is a very simple process. By using a compatible digital voice recorder, your PC, your laptop, or your BlackBerry or iPhone, you will be able to send us your audio files easily. You can even make a recording and send to us while travelling as long as you have Internet access. There is no need to wait until you reach your office/home for us to start work. At Totally Typing, we can start transcribing your audio files straight away, which allows you to meet the tightest possible deadlines.

Types of Transcription Offered

Intelligent

An 'Intelligent' transcript edits the words to develop a manuscript suitable for publication. Contractions are expanded ("'cause" becomes "because") and grammatical errors are corrected. In a case where the transcript is being prepared for broadcast or distribution, this is the best choice. It is especially helpful in situations where the listeners or readers were not present when the initial recording was made.

THIS IS OUR NORMAL STYLE. Unless a client requests otherwise, the work will be typed in Intelligent Transcript style.

Verbatim

'Verbatim' transcriptions are usually requested by academic institutions and researchers who need to be able to accurately recreate interviews. Every time the person on the recording pauses, coughs, or uses words like "umm" and "err", that fact is noted. With this transcription style, all words are typed as said, including filler words such as "yeah" and "'cause".

Intelligent Verbatim

'Intelligent Verbatim' transcripts record the words verbatim, but omit other utterances, background noises and interruptions. This transcription style is the standard used for police and legal interviews or in situations where capturing an individual's exact responses is imperative.

Please let us know your preferred style of transcript

Here are the options for recording your files and delivering them to us:

1. Using a usb cable, dictate or record directly into your handheld voice recorder, computer, laptop, or mobile phone. Or Download external files from meetings, conferences etc... to us via our Upload facility.
2. Once this process has been completed, the you may choose any of the following methods:
3. Most clients prefer the secure and safe of option of uploading their files to us via our upload facility.
4. You may wish to send very small files to us via email attachments, using your preferred file format e.g. .dss, .wav, .wma, .mp3 etc...
5. Sending us a USB device, CD or DVD (for conversion). We will accept these items via 'Special Postal Delivery' or by courier.

Please call or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you would like to use this method of delivery and transcription.

Our standard policy is to acknowledge receipt of client files promptly. We will download and transcribe the work and once the project has been completed; email the finished document back to you as requested within a previously agreed timescale together with our invoice.

Most of our clients request work be returned to them in Word format, but we can also complete the transcript in .pdf format if required.

If you need more information regarding audio formats, please call 0208 761 5045 or contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it